At Doodh Ganga Lodge, we understand that travel plans may change unexpectedly. This Cancellation & Refund Policy explains how cancellations, booking modifications, and refunds are handled for reservations made through our website or directly with us.
1. Reservation Cancellation
- Guests may request a cancellation by contacting us through phone or email.
- Cancellation requests are subject to the terms agreed upon at the time of booking.
- Please provide your booking details when requesting a cancellation.
2. Refund Policy
- Eligible refunds will be processed using the original payment method whenever possible.
- The refund amount, if applicable, depends on the booking terms and cancellation timing.
- Processing time for approved refunds may vary depending on your bank or payment provider.
3. Booking Modifications
- Date changes or modifications are subject to room availability.
- Additional charges may apply if the modified booking has a higher room rate.
- We recommend contacting us as early as possible for any booking changes.
4. No-Show Policy
If a guest does not arrive on the scheduled check-in date without prior notice, the booking may be treated as a "No Show." In such cases, refunds may not be available depending on the reservation terms.
5. Force Majeure
Doodh Ganga Lodge shall not be held responsible for cancellations or delays caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, severe weather, strikes, or other unforeseen events.
Important Notice:
Cancellation and refund eligibility may differ for special offers, holiday packages, group bookings, or bookings made through third-party travel platforms. Please review the specific booking terms before confirming your reservation.
6. Contact Us
